ShipElectron Privacy Policy

Copyright (c) 2025 ShipElectron

Last updated: July 7th 2025

We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our products, and interact with us in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

By using our website or purchasing our product, you agree to the terms of this Privacy Policy.

  1. What Data We Collect

We collect the following types of personal data when you visit our website or make a purchase:

  • Sensitive Data

We do not intentionally collect sensitive personal data, such as health-related information or racial/ethnic data, unless required for specific purposes. If we do collect such data, we will obtain your explicit consent.

  • Personal Information:

    • Name
    • Email address
    • Billing address (if applicable for processing payments)
    • Other information required in order to process payments or that we are required to collect for legal reasons.

  • Payment Information:

    • Credit/debit card details and other payment data are processed securely by third-party payment processors and are not stored directly by us.

  • Usage Data:

    • Information about how you use our website, including device data, IP address, browser type, and pages visited. This data is anonymized.
  1. How We Use Your Data

We use your data for the following purposes:

  • To Process Transactions: To process payments, provide licenses, and deliver our product(s) and service(s).
  • Customer Support: To assist with customer inquiries, support requests, and product-related issues.
  • To Improve Our Services: To analyze usage data in order to improve our website and product offerings, ensuring a better user experience.
  • To Communicate with You: In order to send communications related to our services and products (you can opt-out at any time).
  1. How Long We Retain Your Data
  • We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for any legal, accounting, or reporting requirements.
  • For payment information, we rely on third-party payment processors which have their own data retention policies.
  • If you request the deletion of your account or data, we will remove your personal information, except as required for legal or financial purposes.
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and operate our services. Some cookies may require your explicit consent before being placed on your device. You can manage or disable cookies via your browser settings, although disabling cookies may affect your ability to use certain website features.

  • Anonymized Cookies:

We may use cookies to collect anonymized data such as pages viewed, time spent on our website, and other anonymous usage information. This data helps us understand how visitors interact with our website and how to improve its functionality.

You can manage or disable cookies in your browser settings. However, disabling cookies may affect your ability to use certain features on our website.

  1. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. However, we may share your information with third parties for the following reasons:

  • Payment Processors: We use trusted third-party payment processors to process payments. These providers are responsible for securely handling your payment information, and we do not store sensitive payment details on our servers.
  • Service Providers: We may share your data with third-party service providers who help us, for example, operate our website and provide customer support.
  • Legal Authorities: When required to comply with applicable laws or legal requests
  • Business Transfers: In the event of a merger, acquisition, or asset sale
  1. Your Rights Regarding Your Personal Data

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
  • Right to Erasure: You can request that we delete your personal data under certain conditions.
  • Right to Restrict Processing: You can request that we restrict processing of your data under certain conditions.
  • Right to Object: You can object to processing your data for marketing purposes or on legitimate grounds.

To exercise any of these rights, please contact us.

  1. International Data Transfers

We are based in Sweden but may use service providers located in countries outside of the European Union. Therefore, personal data may be transferred to and stored in countries outside the EU. If this occurs, we ensure that the data is protected in accordance with GDPR standards.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated to registered users and customers via email or through a notice on our website. Please review this Privacy Policy regularly to stay informed about how we protect your data.